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Services & pricing · Hampton Roads + remote

IT support, AI help and clear pricing.

Two ways we work. Pick the one that fits, or read on for all services and rates.

Business

Small businesses and churches: AI help, employee training, IT support and servers.

$85/hour small-business support

Business help

Residential

Home Wi-Fi, new computer setup and everyday tech help. We come to you.

$99 Wi-Fi setup · $75 first-hour home visit

Home help

Find your starting point

What can we help you do?

One question, a recurring problem, or a bigger idea. You don’t need a technical brief.

/01

IT that works with you.

Wi-Fi, computers, printers, backups, security, and ongoing help for your home, business, or church.

Personal, home-visit & business rates belowExplore IT support
/02

Make AI useful.

Patient, practical AI guidance. Learn one-to-one, bring your team, or host a group workshop.

AI basics: $60 for a one-hour sessionExplore everyday AI
/03

Your own AI home lab.

Turn an idea into a working local AI project, with the hardware, setup, and guidance to make it yours.

Quoted for your projectExplore home labs
/04

A server for your business.

A compact system for shared files, backups, internal tools, or AI projects, built around your team.

Quoted for your projectExplore mini servers
/05

A new way to use Linux.

Omarchy installation, personal training, and help shaping your desktop with AI.

Installation quoted individuallyDiscover Omarchy
/06

Connect your buildings.

Choose a fiber kit, plan the route, and get help connecting your home, office, workshop, or outbuilding.

Kit and setup needs discussed separatelyAsk about fiber setup

Service pricing

Clear pricing. Personal help.

Choose a starting point. We’ll confirm the scope and cost before you book.

For personal help

Remote help
$50/hourBilled in 30-minute increments at $25 per 30 minutes.
Home visits
$75 for the first hourTravel anywhere in Hampton Roads included. Then $50/hour.

For small businesses

Small-business support
$85/hour

For a church, we’ll confirm the appropriate rate when we discuss the work.

Discuss your support needs

Prefer a fixed price?

We’ll confirm the scope and format of each fixed-price job before booking.

Planning something bigger? Larger builds, custom projects, Omarchy installations, and group workshops are quoted individually. Hardware and paid software or subscriptions are separate. AI business assessments, implementation, and ongoing consulting have a separate agreed scope and proposal; these hourly support rates do not apply to them.

Not sure where to start?

Tell us what you need.

We’ll confirm the right service, scope, and cost before you book.

Ask about a service

Everyday IT support

Technology should help your day along.

For the connection that keeps dropping, the printer that won’t cooperate, or the files you need to protect. We help you understand the problem, work through it, and decide what comes next.

  • Wi-Fi & networking

    Troubleshoot coverage, connections, and the equipment that keeps your space online.

  • Computers & everyday devices

    Help with setup, software, printers, and the everyday issues that interrupt your work.

  • Backups & security basics

    Build better backup habits, review account protection, and make sensible security improvements.

  • Ongoing support

    A point of contact as your technology and needs change. Discuss a support arrangement that fits.

Where we can help

In Hampton Roads. Or a screen away.

Practical support for homes, small businesses, and churches.

Explore service pricing

Local visits

Home visits are $75 for the first hour, with travel anywhere in Hampton Roads included, then $50/hour. Tell us what you need, and we’ll confirm the scope, rate, and availability before booking.

Remote help

Personal remote help is $50/hour, billed in 30-minute increments at $25 per 30 minutes. Small-business support is $85/hour. We’ll discuss whether remote help fits before booking.

Simple from the start

A clear next step. At every step.

01 / Tell us

Start with what’s happening.

Share the problem or idea, your location, and whether you prefer an in-person visit or remote help.

02 / Make a plan

Agree on the work.

We discuss the approach, availability, and hourly work or project quote before you commit.

03 / Work together

Get help you understand.

Work through your setup with practical explanations and a chance to ask questions.

A few useful answers

Before we get started.

Where do you offer in-person help?

Hampton Roads, with remote help available too. See our service area and visit details.

How is personal remote help billed?

Personal remote help is $50/hour, billed in 30-minute increments at $25 per 30 minutes. The total depends on how much time the work takes. Small-business support is $85/hour, and fixed-price jobs have their own agreed price.

What does a home visit cost?

A home visit is $75 for the first hour, with travel anywhere in Hampton Roads included, then $50/hour. Fixed-price jobs are agreed separately before booking.

Can you help a church or a small team?

Yes. Small-business support is $85/hour. For churches, we confirm the appropriate rate when discussing the work. Group workshops and server projects are quoted individually.

What if I’m not sure which service I need?

Ask us about the help you need before booking. Describe what you’re trying to do or what isn’t working, and we’ll discuss a sensible starting point.

Let’s make your tech work for you.

Tell us a little about your setup. We’ll take it from there.

Request your free call

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A conversation with a real person.

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